We are committed to protecting our customer's personal information. All orders are transmitted in an encrypted format. To be sure that your order is secure, simply check your Web browser while you are in the ordering section. Most browsers use some sort of symbol to alert you to the fact that you are on a secured Web site. For example, Netscape and Internet Explorer use icons - either a padlock or a key - in the bottom left hand corner that appear when the site is secured.
By creating an account, your shipping and billing information will be securely stored for your convenience. This information is strictly confidential and will only be accessed by our team and trusted third-party service providers who assist in delivering our services — as outlined in our Privacy Policy mentioned below.
Privacy policy
We are committed to providing excellent customer service and outstanding value in fine jewelry while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, for example, your product and service preferences, dates of special occasions related to people you buy gifts for (e.g., birthdays), and billing and shipping information. Under no circumstances do we sell or rent this information to other businesses, and we protect and enforce the confidentiality of this information. We are deeply committed to safeguarding your privacy and honoring the trust you place in us. Our comprehensive Privacy Policy, detailed below, outlines how we collect, use, and protect your personal information.
For those individuals who visit our site but do not make a
purchase, we collect and store IP ("Internet Protocol") addresses
during the visit. No individualized information is collected, and the IP
address is not traced to a particular individual. Similarly, we collect
information, using that IP address, about the navigational or browsing
activities of our visitors. Again, that information is not tied to any name or
other personally identifying information but is used solely to provide generalized
demographic data, such as what geographic areas our visitors are from and
visitor browsing patterns. For those who make a purchase with us, in
order to fulfill the order, we collect and store your name, address, shipping
information, e-mail address, telephone number, purchase data, and billing
information.
"Cookies" are small pieces of information that are
stored by your browser on your computer's hard drive. Currently, if you place
an item in a shopping basket during your visit to our website, we will
create a cookie containing a unique customer number on your computer. This
function enables us to store items in your shopping cart until you make a
purchase. Most web browsers automatically accept cookies, but you can usually
change your browser to prevent such acceptance, which will result in your
inability to purchase online from us. We do not retain any individualized
information as a result of our use of cookies.
We, along with our trusted third-party service providers associat, will use the information referenced above solely to process and fulfill your orders, as well as to support the services and operations of our business.. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, Web site evaluation, data analysis and where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.
In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of www.sjdgnd.com or our corporate affiliates, including Gold & Diamond Inc., Houston. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the mailing address, e-mail address or phone number provided below
SJD Gold & Diamond Inc., 7500 Bellaire Blvd.,3rd Floor Suite 317, Houston TX 77036
We currently send emails and WhatsApp communications only to SJD’s customers who have given their consent, either verbally or digitally, in connection with the purchase of merchandise. If you have previously received such e-mails, but no longer want to, contact us by one of the methods referenced above or by unsubscribing to an e-mail you receive from us or to the www.sjdgnd.com newsletter, as the case may be.
Please be advised that since promotions may already be in process at the time of your request, it may take up to ten days before electronic contacts cease. As a result, you may receive mail or other solicitations from SJD Gold & Diamond Inc., Houston for a brief period of time after you make your request. You may also use the above addresses and phone number to correct or update any of the individual information we have stored.
Currently the www.sjdgnd.com customer information that we
maintain is stored in our internet database and in our corporate customer
database. We limit access to that information to those within our organization
with a business need to know. Most of our employees do not have access to that
information. In addition, we enforce a policy against unauthorized disclosure
or use of the information you share with us, and we instruct our employees
concerning that policy. Those employees that do have access are required to
abide by our privacy policy. We also require that those third parties who
provide services to us and may have access to customer information (such as the
third parties who provide Web site, customer service, data collection, storage
and reporting services and mail vendors) share our commitment to maintaining
your privacy and adhere to our company's nondisclosure requirements. As stated
above, we do not under any circumstances sell or rent customer information to
any outside company or organization nor do we permit any such organization to
use customer information for its own business purposes.
In fact, we will release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order, or a valid administrative request from a law enforcement agency, or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or others. As with any business, it is possible that as our business develops, we might sell or buy online businesses or other assets. In such transactions, information about customers often is among the transferred assets. In the unlikely event that we, or substantially all of our assets related to this website, are acquired by a third party, your personal information may be among the transferred assets. Under such circumstances, we would, to the fullest extent possible, require the acquiring party to adhere to the privacy practices described in this policy.
We are committed to protecting your personal information including your billing and account details , using the most secure server technology available. All order information is encrypted through Authorize.net to ensure your data remains safe during transmission. Once your information is stored in our database, we maintain rigorous security technologies and procedures to prevent unauthorized access by employees or third parties.
We may change or enhance our policy to improve our service
to you. If we do change our policy, we will note those changes on our Web site.
A message will be displayed on our home page for a period of time that a change
has been made. We also may send an e-mail describing the changes. You are
welcome to refer to this policy each time you are considering making a
purchase.
